Elevate your customer support with native integrations to your webstore, marketplaces and social channels. eDesk was built from the ground up to support eCommerce sellers no matter where they sell.
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Connect with customers on WhatsApp Business and other 250+ channels, from one interface.
Combine messages and valuable order details, so support teams can slash response time and improve customer satisfaction.
Helping merchants, big and small, resolve more than 50 million messages every month.
Automate WhatsApp messages and boost your team performance
Group messages and automatically assign them to agents. Leave the repetitive tasks with us and focus on delighting your customers and fostering long-lasting relationships.
Grow your business and serve your shoppers globally
Scale your sales and support internationally, without the need for multilingual agents. Enable your team to communicate on WhatsApp Business, in every language, with confidence, using our Auto-translation.
Full visibility of your team activities
Stay on top of key customer support trends, from all your channels, so you can make informed decisions faster on your team performance and workload, with advanced reports and insights.
Seamless Support Across 250+ Sales Channels - Wherever You Sell, We Connect!
eDesk natively connects with over 250+ leading apps
