— eDesk

Save over $4k per month by switching to eDesk and implementing AI-powered automations

Our help desk powers support for thousands of eCommerce businesses worldwide

eDesk and Zendesk both offer AI, but eDesk is built specifically for eCommerce sellers.

Our AI features save time and streamline support with smart auto-responders, FAQ templates, auto-translation, and customer segmentation for VIP treatment.
The result? Smarter, more personalized support that drives real growth.

An eCommerce help desk should unify messages from all sales

That’s why eDesk natively integrates with 200+ marketplaces (Amazon, eBay, Walmart, Mirakl) and platforms (Shopify, Facebook, ShipStation) at no extra cost—no add-ons needed.
Zendesk, however, lacks built-in marketplace integrations, forcing users to pay for costly third-party apps.

Get a complete view of your customers without switching screens

Get personalized support and fast onboarding

Skip long onboarding and slow support. eDesk prioritizes eCommerce businesses with expert, proactive assistance.
Our specialists get you set up in minutes, and native integrations connect all your sales channels—no add-ons needed.

Access insights that truly matter

Don’t let limited reporting hold you back. eDesk’s built-in reports provide actionable insights on support, customer data, product trends, and sales across all channels—helping your business grow.