Benefits
- Automatically centralize and prioritize expiring tickets from Wix and other sales channels in eDesk to meet customer expectations
- Equip your agents with the context needed to provide quick and informed responses with all customer and order data automatically attached to each eDesk ticket
- Collaborate with other agents and external third parties such as a fulfillment service or supplier centrally in the eDesk ticket for efficient resolution.

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Send/receive messages to/from your Prestashop customers.
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Reduce customer queries by up to 30% with eDesk Knowledge base
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