Wix

Benefits

Automatically centralize and prioritize expiring tickets from Wix and other sales channels in eDesk to meet customer expectations
Equip your agents with the context needed to provide quick and informed responses with all customer and order data automatically attached to each eDesk ticket
Collaborate with other agents and external third parties such as a fulfillment service or supplier centrally in the eDesk ticket for efficient resolution.

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Exelon

Streamline Exelon customer support with centralized customer and operator communications in eDesk.

Rithum

Connecting Rithum to eDesk will equip you with all the context you need to achieve positive outcomes for your customers. Reply to queries from your Rithum channels directly in eDesk and get visibility of order data including returns and cancellations your customers have made alongside the ticket in eDesk. You can also use the eDesk Rithum integration to connect 1 additional channel that eDesk doesn’t support natively. Sync and view order details in Rithum directly inside eDesk.

Benefits

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Exelon

Rithum

eBay