Klaviyo
eDesk Feedback will help you improve your online brand reputation by automating feedback requests on Amazon, eBay, FNAC, CDiscount, Shopify, Magento, Bigcommerce, Prestashop, Trustpilot and Google. Feedback allows you to centrally configure custom feedback rules to trigger smart selective feedback requests when a customer meets your rule conditions. When negative feedback is received, automations can be used to quickly assign the ticket to an agent and even respond on their behalf.
Benefits
- Unlock more conversions by triggering the right message at exactly the right time based on customer support interactions.
- Automate sentiment based campaigns to win back unhappy customers
- Take control of your Klaviyo campaigns with increased rule customization and customer personalization.
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MediaMarkt Germany
Streamline MediaMarkt Germany customer support with centralized customer and operator communications in eDesk.
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Veeqo
Automatically forward emails from Veeqo into eDesk.
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Tracking & Shipping
View posts, DMs, comments and respond directly from inside eDesk.
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Social Media