Benefits
- Use eDesks smart inbox to effectively manage Showroomprivé Dropshipping SLAs. Automatically centralize and prioritize expiring tickets from Showroomprivé Dropshipping and other sales channels in eDesk to meet customer expectations
- Equip your agents with the context needed to provide quick and informed responses with all customer and order data automatically attached to each eDesk ticket
- Resolve customer issues in a flash with automatic ticket creation when an incident is raised in Mirakl. You’ll have flexibility to message either the customer or Showroomprivé Dropshipping centrally, when operator intervention is necessary.
- Leverage built-in AI automations to create prompt, personalized responses, using message templates and snippets to auto-populate relevant customer order data from Showroomprivé Dropshipping.
- Utilize comprehensive reporting features to analyze support performance for Showroomprivé Dropshipping against other channels, make data-driven decisions, and enhance overall efficiency.
- Auto-translate messages for a global audience, expanding your reach and breaking language barriers on the Showroomprivé Dropshipping marketplace.

Discover More
StoreFeeder
Sync and view order information and add notes inside eDesk.
Most Popular
Automation & Management
Kaufland.sk
Streamline Kaufland.sk customer support with smart, centralized customer support in eDesk.
Most Popular
Feedback & Reviews
Generate more 5* reviews with smart selective feedback requests
Most Popular
Support Email & Comms