Benefits
- Save time and effort by centralizing all messages into eDesks smart unified inbox
- Prioritize and assign tickets to agents based on query type, response time and more to ensure customer expectations are met.
- Turn social queries into sales opportunities with prompt responses
- Improve team collaboration with the internal notes, and @mention features in eDesk to help remote colleagues to work collectively to resolve queries.

Discover More
WhatsApp Business
Recieve and respond to Whatsapp Business messages centrally in eDesk
Most Popular
Social Media
TikTok
Streamline TikTok Shop customer support with smart, centralized customer support in eDesk.
Most Popular
Marketplace
Social Media