Benefits
- Delight your customers with quick responses that include links to comprehensive guides that solve their queries.
- With Support Agents working from a single source of truth, your customers will receive a consistent, high-quality service.
- Save time by allow customers to self serve, reducing the need to reach out to an agent

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Macy's
Streamline Macy's marketplace customer support with centralized customer and operator communications in eDesk.
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Marketplace
Feedback & Reviews
Generate more 5* reviews with smart selective feedback requests
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Support Email & Comms